Author Topic: A word.....  (Read 845 times)

0 Members and 1 Guest are viewing this topic.

chris@VolkswagenVictoria

  • Moderator
  • ****
  • Posts: 96
  • Volkswagen Victoria. It's something to smile about
A word.....
« on: Oct 08, 15, 09:26 »

We would like to take this opportunity to thank all of our customers who have reached out to us in kindness and support in light of our current situation. Your patience & understanding mean a tremendous amount to us and we can't thank you enough for sticking together with us as a family always does.

As we ourselves only heard about this at the same time as the rest of the world did, it makes it tough to understand all that goes behind it. As we still do not have all the details as to what exactly occurred, we can confirm that VW Canada along with Volkswagen Germany is trying to get to the bottom of it and will do what it takes to set it right.

Our goal is and always will be to take care of our customers and to ensure they entrust us with their purchasing and servicing needs. Thus we will endeavour to be open and honest about all that has happened and will share with our customers everything we know about the situation as we receive it from VW Canada.

Sincerely,

Your family at Volkswagen Victoria
Volkswagen Victoria  3329 Douglas St.  Victoria BC  V8Z3L2
p 250.475.2415  f 250.475.1020  direct 250.381.4331   parts2@vwvictoria.com